Privacy Policy

1. Introduction

We attach great importance to protecting your personal data. This Privacy Policy explains which personal data we collect, why we collect it, how we use it and what rights you have.

2. Data we collect

We only collect information necessary to process requests:

Quote request forms

  • Company name

  • Requested service

  • Name (optional)

  • Email

  • Phone number

  • Message (optional)

Technical data / Cookies

  • Anonymised IP address

  • Visited pages

  • Visit duration

  • Device type

  • Browser
    Collected via Google Analytics (analytics cookies).

We do not collect any sensitive data.

3. Purposes of processing

Your data is collected to:

  • respond to quote or information requests

  • contact you following an inquiry

  • analyse and improve user experience on the site

  • ensure the technical operation of the site

We do not sell, rent or share your data for commercial purposes.

4. Legal basis for processing

  • Consent, when you submit a form

  • Legitimate interest, for site operation and performance analysis

  • Legal obligations, where applicable

5. Retention periods

  • Form submissions: up to 12 months

  • Analytics cookies: retention as defined by Google (generally 13 months)

6. Recipients

Your data is accessible only to:

  • Kyranis Travel – Impressive Tunisia

  • Scara B Agency (technical service provider)

  • OVH (hosting provider)

No transfers outside Tunisia are performed except for analytics data processed by Google.

7. Your rights

You have the right to:

  • access your data

  • request rectification

  • request deletion

  • withdraw consent

  • request deletion of cookies or cookie-related data

To exercise these rights:
📧 hello@impressivetunisia.com

8. Security

We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure.

9. Contact

For any data protection queries:
📧 hello@impressivetunisia.com